Jo Adams is in overall charge and is responsible for the smooth running of the practice. She will deal with any suggestions or complaints with regard to our services. We request that you communicate in writing. Please see our Suggestions and Complaints page.
 

Reception team

The reception team man the reception desk, arrange various appointments, pass on information (such as blood results), explain our services and answer the emergency telephone line.
 

Secretaries

The secretaries are able to answer patient enquiries concerning communications between the Practice and other agencies, e.g. Hospitals.
 

Administrative team

The Administrative team is responsible for updating and summarising patients’ medical records, for the repeat prescribing service, for organising the specialised clinics, for ensuring that our IT Systems are functioning properly, and undertake regular audits of our achievements.